Privacy Policy
Last Updated: September 15, 2026
Business Name: Stellar Arc Holistic ("we," "us," "our")
Responsible Party: Nicole Palker-Dorio, BCTP, BCEHC, BCPCMHC — https://www.stellararcholistic.com/about
Location: 115 Main St #7, East Berlin, CT 06023
This Privacy Policy explains how Stellar Arc Holistic collects, uses, and protects your information when you visit our website (www.stellararcholistic.com) or engage our coaching, workshop, consulting, or equine-assisted Services.
1. Information We Collect
Information you provide directly:
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Contact information (name, email, phone number)
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Information submitted through intake forms, booking forms, or contact forms
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Session-related notes and information you share during coaching, consulting, or equine-assisted sessions
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Payment information (processed by our third-party payment processor — see Section 4)
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Health, physical, or background information relevant to safe participation in equine-assisted experiences or workshops
Information collected automatically:
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Basic website usage data (e.g., pages visited, browser type) via [analytics tool, e.g., Google Analytics, if used]
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Cookies used for website functionality and, if applicable, analytics
2. How We Use Your Information
We use your information to:
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Schedule and deliver Services
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Communicate with you about sessions, workshops, and practice updates (only where you've opted in for marketing communications)
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Process payments
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Maintain safety and appropriate care during equine-assisted experiences
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Improve our website and offerings
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Meet legal and recordkeeping obligations
We do not sell your personal information.
3. Coaching Notes and Confidentiality
Stellar Arc Holistic is a coaching practice, not a healthcare provider, and is not a HIPAA-covered entity. Session notes and information shared during coaching are held in confidence as a matter of professional ethics, but are not subject to the same legal protections as records held by a licensed therapist or medical provider. Information may be disclosed where:
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You provide written consent
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Disclosure is required to prevent imminent harm to yourself or others
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Disclosure is required by law, subpoena, or court order
4. Third-Party Service Providers
We use trusted third-party services to operate our business, which may process your data on our behalf, including:
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Payment processing: [e.g., Stripe, Square]
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Scheduling/booking: [e.g., Calendly, Acuity]
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Email/newsletter: [e.g., Mailchimp, Flodesk]
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Website hosting/analytics: [e.g., Squarespace, Wix, Google Analytics]
Each provider has its own privacy practices; we select providers that maintain reasonable data protection standards.
5. Data Retention
We retain client information for as long as necessary to provide Services, meet legal/tax recordkeeping obligations, and support our business operations, typically 7 years after your last engagement, unless you request earlier deletion (subject to Section 7 limitations).
6. Data Security
We take reasonable measures to protect your information, including [secure storage practices, e.g., password-protected files, encrypted platforms]. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You may request to:
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Access the personal information we hold about you
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Correct inaccurate information
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Request deletion of your information (subject to our legal/recordkeeping obligations)
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Opt out of marketing communications at any time
To exercise these rights, contact us at nicole@stellararcholistic.com.
8. Children's Privacy
Our Services are not directed at children under 13, and we do not knowingly collect personal information from children under 13 without parental consent.
9. Cookies
Our website may use cookies to support basic functionality and, if applicable, analytics. You can control cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision.
11. Contact Us
Questions about this Privacy Policy can be directed to:
860-759-2825
115 Main St #7, East Berlin, CT 06023